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Patrick Lencioni on how to be clear

Every day, we all crave clarity, whether we know it or not. At home, at work, at play, we’re constantly looking for help in what to think, say, and do.

Clarity leads to better understanding, knowing more, confidently committing, and then doing exactly what’s needed.

Patrick Lencioni has turned the pursuit of clarity it into an entire consulting practice at The Table Group, and when it comes to being clear about clarity, there’s no one better.

This recent Lencioni blog post is an excellent outline of what clarity is and isn’t.

Because so much of good business is about coming up with the right words to explain problems, solutions and value, this section jumped out at me:

Clarity is not a wordsmithing exercise to create something slick.

Clarity is meant for easy consumption, conversation, and everyday use.

There’s nothing inspiring about a message you can’t understand, much less commit to memory. As leaders, we have sometimes forgotten what it is like to be new employees and show up on Day 1. Our employees are asking, “What’s the priority?”, “What’s my role?” and other fundamental questions we assume that they know.

Clarity is not a complex explanation so that leaders understand various tensions and nuances. Clarity is simple and accessible so that everyone understands the intent.

Put clarity in simple terms that everyone can understand. Then say it over and over so people can start acting on it for higher productivity and better overall organizational health.

Just being catchy or clever doesn’t cut it. Be clear for better commitment.

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