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How to get better and better

Elite performers, in any field, are not born but made. Running faster and thinking faster can certainly help but the real key to excellence, in sports and business, is mental toughness. Graham Jones is a former professor of elite performance psychology at the University of Wales and has consulted to top performers in business, athletics, …

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The profit and his three P’s

CNBC’s small-business TV program, The Profit, features Marcus Lemonis as he uses his own money, and tough love, to fix struggling small businesses. Lemonis, 42, knows what he’s doing. He’s the CEO of Camping World/Good Sam, a $3 billion national retailer of recreational vehicles and camping supplies that employs over 6,000 people. The show is fun …

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Trapped in the elevator (pitch) and how to escape

It’s been drilled into all of us since the beginning of our careers – you need a great elevator pitch – that succinct little summary of your business that can be shared in the time span of an elevator ride. First, if you’re pitching your business in an elevator you’re probably trying too hard. Get …

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Why hiring liberal arts majors is good for business

Having earned my bachelor of arts degree almost 25 years ago, I’ve been able to watch the degree go through many cycles of celebration and rejection. It seems that every five years or so a flurry of articles and opinions are published that either refute or validate the good old B.A. Well, it’s in favor …

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Preventing toxic new hires and hiring the best of the best

There’s no amount of skill and talent that can justify the negative emotional – and financial – impact of a toxic employee. Rude workers cost more, produce less, and the resulting ripple effect in an organization is impossible to abate. This is why weeding out toxic people is especially important and should be your number …

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Take more breaks for better productivity

We’ve all been there. You put together a nice, neat to-do list with the best intentions of completing every item, but it doesn’t happen. Things come up, minds wander, distractions occur. Chris Bailey is obsessed with productivity and he’s dedicated a large part of his professional life to it, including a solid year of study on …

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writing customer case studies and other content marketing

How to hold your team accountable

Accountability can be an intimidating word that means different things to different organizations. For some, it can mean a general path to completion with starts, stops, and re-adjustments along the way. For others, it can mean deliver – or else. Leadership consultant and author, Peter Bregman, answers the question “How do I get my people …

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Why deadlines are our friends

Deadlines stir fear and agita in the bravest among us. We schedule them, we change them, and sometimes we even blow right through them. And while deadlines may not be our favorites, there are good reasons to embrace them. Deadlines turn promises into products. They make goals real, and they drive forward progress. They help …

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Why you should get emotional in sales and marketing

We can perceive, experience, and communicate feelings as humans. That’s our claim to fame as a species. Sure, other species feel things, but we can actually describe what we feel. We also know that emotions drive customer (and employee) behavior, but most of us are still in the dark when it comes to connecting with …

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Sincere thanks to clients, friends and family

‘We should certainly count our blessings, but we should also make our blessings count.’ — Neal A. Maxwell In keeping with the spirit of this gratitude-filled holiday week, we’d like to extend a simple and sincere thank you. Thank you, Our Readers, for letting us share an idea each week in this note. Thank you, Entrepreneurs and Business …

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